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Richard Goerlitz
Senior Product Manager - Necare Maintenance Contracts & Support Services - Ict Telecommunications @NEC Australia
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WORK HISTORY
Senior Product Manager - Necare Maintenance Contracts & Support Services - Ict Telecommunications @NEC Australia
Melbourne, AU
Drive portfolio profitability and strategic growth initiatives for NEC maintenance and break-fix support services (NECare – ANZ). Responsible for end-to-end product lifecycle & contract management, operational workflows, attainment of P&L objectives. Annual TCV $20 million.Lead and champion portfolio improvement initiatives that ensure sustainable business practices and continued relevance with target market segments.Review value proposition, pricing and legal T&C’s to ensure financial performance stability, growth and business efficacy. Apply and review risk management framework as required.Manage supplier relationships relative to portfolio supply chain requirements and emerging technologies.
EDUCATION
Monash University
Masters of Law - Juris Doctor
Optus
PLT
Monash University
Master's Degree
Maddocks
PLT
Monash University
Bachelor of Business Studies
Monash University
Bachelor of Business
College of Law and Business | המרכז האקדמי למשפט ולעסקים
Graduate Diploma of Legal Practice, Legal Studies, General
ABOUT RICHARD GOERLITZ
KEY SKILLS & COMPETENCIES: Proven thought leader with composite of Business & Legal skills across Telecommunications & ICT, Rail, Road & Transport sectors. Competencies include: Product development & lifecycle management; roadmap & framework development. Go to market (GTM) strategy; end to end campaign, program & vendor management. Services portfolio management, solution marketing & value proposition creation. Service description, SOW & MSA fulfilment. Contract lifecycle management & due diligence. Pricing strategy; Variance & Trend Analysis; Financial modelling & risk analysis. Quantitative & qualitative market research / segmentation skills. Effective use of Market Based principles in highlighting drivers & trends that support business case, product development, margin improvement & ROI initiatives. Profit & Loss reporting, management & forecasting. Operational knowledge of service management principles & triage workflows. Proven application of project management skills / methodologies in managing virtual teams, stakeholders & coordinating multiple projects simultaneously across multiple technology domains & service streams. Working knowledge of Excel, MS Word, PowerPoint, SAP, Agile & Waterfall PM methodologies; qualified: ITIL v3 Foundation Certificate. Bachelor of Business Studies - Monash University; Masters of Law (Juris Doctor)- Monash University -(2 x High Distinction: Corporate Insolvency and Commercial Alternative Dispute Resolution) Accredited and qualified Mediator in accordance with Australian National Mediator Standards Maddocks - Commercial Law placement - Practical Legal Training (PLT)- July - Sept 2017 Optus Legal Counsel - PLT - June 2016 - Nov 2017. Admitted to legal practice Aug 2018 Winter Olympics: 1998 & 2002 Winter Olympian - Short-Track Speed Skating; Torch Bearer Sydney Olympics; 1998 & 2001 Australian Open Champion & AIS Scholarship Holder; 1998 World Championship - 9th Overall; 6th 1500m; 1996 World Championship - 4th Overall relay
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