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GF

Grzegorz Ficowicz

NICE Actimize

Warsaw, PL

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Present

@NICE Actimize

EDUCATION

2000 — 2005

Bialystok University of Technology

Master's degree, Computer Science

SKILLS

TelecommunicationsCall CenterPivotal CrmItilWfmWorkforce ManagementItil CertifiedGenesysContact CentersInvision WfmGenesys IwdIntegrationSqlRequirements AnalysisBusiness AnalysisChange ManagementAvayaAnalysisActive DirectoryBusiness IntelligenceCrmCall CentersSolution SellingConsultingPre-SalesVoipCloud ComputingCustomer Relationship Management (Crm)Customer ExperienceCustomer Experience ConsultingDigital TransformationBiometricsVoice BiometricsArtificial IntelligenceRoboticsProcess AutomationBusiness Process AnalysisFraud PreventionFraud DetectionBank Fraud

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