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Grzegorz Burzawa
Senior Business Analyst Product Owner @Ingenico
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WORK HISTORY
Senior Business Analyst Product Owner @Ingenico
PL
Achievements:• Implementation of identified system improvements that reduced technical issues by 40%,• Conducted system analysis, providing actionable insights that led to a cost reduction of 12% annually,• Designed custom reports and dashboards for solution management, improving problem solving processes and client satisfaction,• Analyzed customers’ workflows to provide recommendations for critical solution, which streamlined day-to-day operations,Tasks:• Responsible for defining product backlog, contributing to product roadmap,• Epics, User Stories and Tasks creation,• Stakeholders management, communication with architects in order to agree about the solution, negotiations with external vendors, product refinement sessions,• Solution design built on the SW requirements, assuring acceptance criteria and DoR are fulfilled,• Co-creating concept of systems integration• Internal Wiki (Confluence) space organization.
EDUCATION
Wrocław University of Science and Technology
Master of Science, Telecommunication Systems
Wroclaw University of Economics and Business
Post Degree, Project Management
Wrocław University of Science and Technology
Bechelor of Science, Audio Engineer
SKILLS
ABOUT GRZEGORZ BURZAWA
I have over 17 years of professional experience in analysis and IT infrastructure. In recent years I\'ve combined the roles of business analyst, systems analyst, product owner and technical consultant. However, in the past I\'ve held various positions, from IT infrastructure engineer, through IPT solutions designer, to product manager. My experience is broad, to mention just some, gathering needs & requirements elicitation, backlog management, planning & prioritization, risk management, people management, budgeting, creating documentation. The last few years have been a journey for me developing Ingenico products and interfaces to external providers, creating value in terminal payments. Skilled in managing suppliers and vendors, acting as an interface for operations, I was focused on value and delivering quality functionalities. I\'m oriented on further development as a person bridging the technical area with the business area.I\'m the hothead of music, an avid lover of traveling, sports, cinema and art. Travel makes me feel part of the world. I had my own non-profit radio show with electronic music.
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