Gretchel V.
Talent Technology Systems Manager @Rsm
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WORK HISTORY
Talent Technology Systems Manager @Rsm
US
Manages the Talent Technology Learning team in executing the day-to-day activities to support HR, Learning, and other interrelated functions- Map and manage a robust learning content ecosystem, that includes a variety of learning content providers/LMS stakeholders/vendors- Provide overall prioritization of work assignments and management of Talent Technology team resources and their activities- Identify opportunities for process improvement, automation, application operational efficiency, and security- Identify and implement enhancements that improve the learner experience in the flow of work- Leads and works with the Talent Technology team on releases/upgrades, testing, security roles, integrations, and other shared systems.
EDUCATION
Webster University
Master of Arts (MA), Human Resources Development
Cornell University
Continuing Education, Human Resources Management and Services
Webster University
Master of Arts (MA), Human Resources Management
University of North Florida
Business Administration and Management, General
Southern Illinois University, Carbondale
Bachelors, Workforce Education and Development
ABOUT GRETCHEL V.
I am a learning and technology leader with years of experience designing, implementing, and optimizing enterprise-wide training strategies across professional services. My expertise spans technical training, regulatory compliance, curriculum design, and technology-enabled learning platforms. At Citi, I served as Vice President, Learning Advisor Lead of Technology, where I partnered with senior leadership to deliver training strategies that supported credit risk policies, regulatory requirements, and technology adoption. I developed learning resources for complex systems and processes, led global training rollouts, and ensured alignment with compliance and business objectives. Throughout my career, I’ve led cross-functional teams, worked with HR, risk, compliance, and senior executives, and ensured training programs are measurable, scalable, and aligned with business and regulatory standards. I am passionate about consulting to improve performance and ensuring policy adherence and enablement of equipping employees to perform at the highest standard in today’s fast-evolving regulatory landscape.
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