Grace Langford

Experience

1. Director of Sales and Marketing

   Trilogy Health Services, LLC

   Jun 2024 — Present

   Leads and manages the sales team in order to achieve revenue and census goals.Meets established targets for lead and lease conversion for both Health Center and Senior Living.Manages sales process by understanding prospective residents\' needs and educating them about the benefits of the campus programs and services.Increases community awareness and reputation through participation in outside events, professional groups and stakeholder organizations.Utilizes established sales processes and systems to perform job duties, track information, compile data and achieve desired community goals.Develops and implements a strategic, rolling 90-day sales plan that supports the goals for campus, using sales data to achieve sales metrics.Performs audits on local competitors and provide data to Trilogy Home Office.Identifies and works with local clinical and non-clinical referral partners to develop and convert leads in accordance with sales policies and procedures.Responds to all potential leads with timely follow-up and ensures the Customer Relationship Management System (CRM) system is up to date.Conducts high value lead sales activities including but not limited to tours, home visits, campus meals and events with the goal of moving the sales forward.

Education

• Purdue Global

  Masters, Healthcare Administration

• Wright State University

  Bachelor's degree

  2015 — 2019