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Grace Phang

Lead User Experience Researcher @Medidata Solutions

Los Angeles, CA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2023 — Present

Lead User Experience Researcher @Medidata Solutions

Lead and oversee user research for all Medidata productsHead of research, working with team of ~50 designers.Overseeing a small team.

EDUCATION

N/A

Bentley University

Master of Science (M.S.), Human Factors in Information Design

N/A

Dartmouth College

Bachelor of Arts (B.A.), Neuroscience and Anthropology

SKILLS

ResearchMicrosoft OfficeIT SolutionsPublic SpeakingTeamworkCommunity OutreachEvent PlanningLeadershipPowerpointMicrosoft ExcelEditingData AnalysisPublic RelationsMicrosoft WordNonprofitsTeachingSocial MediaStatisticsNonprofit OrganizationsMicrosoft PowerpointAdobe Creative SuiteSketch AppHtml/CssSquarespace/WixUser Experience TestingUX ResearchUX DesignPrototypingInvisionBalsamiqMoraeUserzoomAgile TestingGotomeetingQualtrics

ABOUT GRACE PHANG

User Experience Researcher and Adjunct Professor with 8 years expertise in qualitative and quantitative user experience research at large companies, academic settings, and startup environments. Portfolio: gracephang.comHighly experienced with qualitative and quantitative methods including user interviews, usability tests, card sorts, tree tests, heuristic reviews, and surveys using Userzoom, Qualtrics, Optimal Workshop, Usertesting, Respondent, video-conferencing tools, and data analysis. Experienced with contextual inquiry, ethnography, participatory design, accessibility reviews, and analytics tracking.Awarded 27 Liberty Mutual recognition awards for outstanding strategic product development, research trainings that have scaled business impact, and Diversity, Equity, and Inclusion leadership from VPs, directors, and other stakeholders.Co-founded a boutique fashion and jewelry business that has created designs for Katy Perry, Kacey Musgraves, and Tika the Iggy.Learn more about my career journey here: https://xd.adobe.com/ideas/perspectives/interviews/grace-phang-neuroscientist-turned-ux-researcher/

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