Grace Phang

Lead User Researcher, Professor, Fashion Designer

Role
Lead User Experience Researcher at Medidata Solutions
Location
Los Angeles, CA, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Grace Phang

User Experience Researcher and Adjunct Professor with 8 years expertise in qualitative and quantitative user experience research at large companies, academic settings, and startup environments. Portfolio: gracephang.comHighly experienced with qualitative and quantitative methods including user interviews, usability tests, card sorts, tree tests, heuristic reviews, and surveys using Userzoom, Qualtrics, Optimal Workshop, Usertesting, Respondent, video-conferencing tools, and data analysis. Experienced with contextual inquiry, ethnography, participatory design, accessibility reviews, and analytics tracking.Awarded 27 Liberty Mutual recognition awards for outstanding strategic product development, research trainings that have scaled business impact, and Diversity, Equity, and Inclusion leadership from VPs, directors, and other stakeholders.Co-founded a boutique fashion and jewelry business that has created designs for Katy Perry, Kacey Musgraves, and Tika the Iggy.Learn more about my career journey here: https://xd.adobe.com/ideas/perspectives/interviews/grace-phang-neuroscientist-turned-ux-researcher/

Experience

  1. Lead User Experience Researcher

    Medidata Solutions

    Feb 2023 — Present

    Lead and oversee user research for all Medidata productsHead of research, working with team of ~50 designers.Overseeing a small team.

Education

  • Bentley University

    Master of Science (M.S.), Human Factors in Information Design

  • Dartmouth College

    Bachelor of Arts (B.A.), Neuroscience and Anthropology

Skills

  • Research
  • Microsoft Office
  • IT Solutions
  • Public Speaking
  • Teamwork
  • Community Outreach
  • Event Planning
  • Leadership
  • Powerpoint
  • Microsoft Excel
  • Editing
  • Data Analysis
  • Public Relations
  • Microsoft Word
  • Nonprofits
  • Teaching
  • Social Media
  • Statistics
  • Nonprofit Organizations
  • Microsoft Powerpoint
  • Adobe Creative Suite
  • Sketch App
  • Html/Css
  • Squarespace/Wix
  • User Experience Testing
  • UX Research
  • UX Design
  • Prototyping
  • Invision
  • Balsamiq
  • Morae
  • Userzoom
  • Agile Testing
  • Gotomeeting
  • Qualtrics

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Grace Phang — Lead User Experience Researcher at Medidata Solutions in Los Angeles, CA, US | Unifers