Gopinath Prabhu

Director, Operations @Kaizen Institute Global

Thane, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2012 — Present

Director, Operations @Kaizen Institute Global

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South Asia, IN

Mentored 60+ projects in various companies across manufacturing, healthcare, and service sectors– Pvt & Govt- Trained more than professionals on Kaizen, Lean, TPM, TQM, TSM (Total service management) related topics- Used Lean/Flow, TQM, and TPM tools for: o Yield improvement o PPM reduction o Customer complaints reduction- Driven and integrated process improvement initiatives through CFM/Six Sigma projects to: o Reduce lead time o Reduce working capital o Improve productivity o Enhance customer service

EDUCATION

1977 — 1980

Anna University Chennai

Bachelor of Technology - BTech

SKILLS

CrmBusiness IntelligenceProgram ManagementRetailManagementCall CentersTelecommunicationsBusiness DevelopmentProject DeliveryOperations ManagementVendor ManagementTeam ManagementService DeliveryOperational ExcellenceProject ManagementVasOutsourcingBpoMisPre-SalesBusiness AnalysisCustomer ExperienceCall CenterStrategyBusiness ProcessPerformance Management

ABOUT GOPINATH PRABHU

Gopinath is a lean management expert who has implemented TQM, TPM, and TSM in over 60…

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Gopinath Prabhu — Director, Operations at Kaizen Institute Global in Thane, IN | Unifers