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Gloria Zuniga
Director, National Accounts @Adecco
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WORK HISTORY
Director, National Accounts @Adecco
Santa Clara, CA, US
Project management for National and Global programs overseeing Recruitment Teams and Onsite Program Management teams• Leading high performing teams to meet and exceed internal and external Key Performance Indicators (KPI) through development and implementation of operational efficiencies • Adapt strategic plans to meet dynamic business needs, evolving client priorities, market conditions, and changes in resources or budget • Track, assess, and manage performance using transparent metric tracking methods to achieve monthly and quarterly KPIs in budget, headcount, safety, time-to-fill, and production output• Proactively involve talent and client in feedback cycles to increase engagement and employee satisfaction; grew client Net Promoter Scores (NPS) from 5 to 8.8 and employee NPS from 3 to 7• Create, develop, and grow relationships with key business partners • Mentor, coach, and develop team members in hard and soft skills to meet business and personal goals
EDUCATION
North Hollywood Biological Science Magnet
High School
California State University-Northridge
BA
Purdue University
Lean Six Sigma - Yellow Belt
SKILLS
ABOUT GLORIA ZUNIGA
A consultative Program Manager – Talent Manager who is resourceful and enjoys finding…
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