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Start for FreeGlenn Osterhaus
Senior Director Programs, Controls & Compliance @JLL
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WORK HISTORY
Senior Director Programs, Controls & Compliance @JLL
Houston, TX, US
Accountable for program strategy, design, and execution for controls & compliance key areas on major energy account- ITTools & Programs- Program Management - Governance, Quality Assurance & Compliance- Innovation & Business Process Improvement- Performance Management- Business Intelligence & Data Analytics- Communications- Account Planning & Contract Management- Training
EDUCATION
Texas A&M University
Bachelor of Science (BS)
The University of Texas at Dallas
Master of Business Administration (MBA)
ABOUT GLENN OSTERHAUS
Highly experienced and accomplished strategy, planning and operations professional with proven leadership experience and management skills focused on improving growth, efficiency and profitability of an organization. Significant experience in IT service delivery and operations, program and project management, facilities planning, financial management, labor and location strategies and workforce planning. Known for integrating and transforming organizations, optimizing cost structures, process improvement and a collaborative management style that drives strong financial performance, strong credibility with clients and employee loyalty. Account Management/Customer Relations • Business Operations Strategic Planning • Program Management • Service Management/Vendor Management Facilities Planning & Management/Data Center/Office • Business Systems/Tools & Automation Procurement • Workforce Planning • M&A • Process Improvement • Capital Budget/Expense •Training & Development • Outsourcing • Quality & Performance Improvement
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