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Glen Thurston

Senior Project Manager @Wellington City Council

Wellington, NZ
EMAILS
[email protected]
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2019 — Present

Senior Project Manager @Wellington City Council

Wellington & Wairarapa, NZ

I\'m working in the Smart Council team that is looking at improving the experience of Council services for those accessing and using them plus the people who deliver them to the people and businesses of Wellington.

SKILLS

UsabilityPolicyProblem SolvingStakeholder ManagementPolicy AnalysisUser-Centered DesignDocumentationInformation DesignBusiness Process DesignService DesignBusiness AnalysisBusiness ProcessChange ManagementDesign ThinkingUser ExperienceUsability TestingWorkshop FacilitationGovernanceBusiness Process ImprovementStakeholder Engagement

ABOUT GLEN THURSTON

I’m passionate about creating valuable service experiences that makes a difference to New Zealanders.Because of the diverse range of work I have been involved with it has given me a unique set of skills and experience that are valuable to project based work. I bring an open and collaborative mindset that explores innovative ways (eg service design, Lean, Agile) to deliver great outcomes for both customers and business.Specialties: Service Design, Business Analysis, Relationship Management, Cross Government, API strategy and capability development

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