Gianna Palano

System Specialist @7 Layer Solutions Inc

Chicago, IL, US

7 Layer Solutions is a Chicago-based cybersecurity and IT services firm providing managed IT, infrastructure, and security consulting to organizations across various industries. As a System Specialist, I play a key role in delivering technical support, maintaining client infrastructure, and ensuring security best practices are implemented across systems.My responsibilities include:Deploying, configuring, and maintaining servers, workstations, and network devicesMonitoring system performance and resolving technical issues remotely or on-siteSupporting cybersecurity initiatives, including patch management, system hardening, and endpoint protectionAssisting with IT audits, system documentation, and client onboardingCollaborating with engineers and security consultants to ensure seamless IT operations for clientsThis role blends hands-on IT support with strategic implementation, helping clients achieve secure, efficient, and scalable technology environments.