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Sr Technical Onboarding Consultant @Pluralsight
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WORK HISTORY
Sr Technical Onboarding Consultant @Pluralsight
Lead end-to-end onboarding for strategic enterprise customers, aligning platform capabilities to business and upskilling initiatives-Serve as a trusted advisor to executive stakeholders, translating complex technical ecosystems into scalable adoption strategies-Drive enterprise implementations across SSO, APIs, LMS/LXP, and data integrations-Partner cross-functionally with Sales, Customer Success, Product, and Engineering to deliver cohesive onboarding experiences-Scale onboarding delivery through repeatable frameworks and GTM alignment
EDUCATION
University of Rhode Island
Bachelor's degree, Journalism
ABOUT GIANA WASHBURN
Strategic and results-oriented Sr. Technical Onboarding Consultant with 10+ years of experience delivering enterprise SaaS implementations for global, high-value customers. Proven track record supporting multi-million-dollar portfolios and large-scale deployments, aligning onboarding & Implementation strategies to business outcomes and accelerating time-to-value. Expert in influencing executive stakeholders, leading complex integrations, and driving retention, expansion, and customer success.
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