Germaine Yparraguirre Alonso
Quality Assurance Analyst @Ayesa
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WORK HISTORY
Quality Assurance Analyst @Ayesa
Lima, PE
Identified safety issues and performance trends by performing statistical analysis. Compiled data on quality issues and vulnerabilities and reported findings with suggestions for improvement. Treated chronic and reiterative problems in order to ensure the quality of the transmission services. Analysis and proactive solutions for critical cases detected during a weekly review of customer incidents. Held regular meetings with our strategic Partners to review the performance of the services. Elaborated monthly executive reports which showed the availability, and incidents oriented for transmission.
EDUCATION
ICPNA
Teaching English as a Second or Foreign Language/ESL Language Instructor
Universidad Nacional de Ingeniería
EXPERTO EN HARDWARE Y REDES DE PC’S
City Colleges of Chicago-Wilbur Wright College
Introduction to Solar Photovoltaics
Instituto Nacional de Investigación y Capacitación de Telecomunicaciones (INICTEL - UNI)
Networking
Universidad Nacional Mayor de San Marcos
Telecommunications Engineering
Per Scholas
Cybersecurity program
ABOUT GERMAINE YPARRAGUIRRE ALONSO
Telecommunications engineer with a strong background in project management. Motivated to…
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