Gerardo Munoz

Asset Protection Detective @Macy's

Walnut Creek, CA, US

As an Asset Protection Investigator, I am responsible for safeguarding the company\'s assets and minimizing shrinkage, currently valued at My core responsibilities include:Shrink Reduction: Utilizing surveillance techniques to identify and apprehend shoplifters and dishonest employees, while implementing strategic plans to reduce shrinkage and prevent loss. I continuously monitor and analyze inventory discrepancies to identify areas for improvement.Report Writing: Preparing detailed reports on theft incidents, investigations, and audits, providing clear evidence to support ongoing investigations. I also assist in researching and collecting statements to support legal actions.Collaboration with Law Enforcement: Building and maintaining strong partnerships with store colleagues and local law enforcement, working together to investigate theft, fraud, and criminal activity. I provide statements and evidence to support investigations and testify in court for both criminal and civil cases.Safety and Compliance: Using de-escalation tools to ensure a safe and secure environment for colleagues and customers. I maintain strict compliance with company policies and the law, especially concerning apprehensions, searches, and evidence preservation.Building Relationships: Fostering an environment of respect and collaboration to strengthen relationships with colleagues, customers, and the community.I am dedicated to minimizing shrinkage, enhancing safety, and driving results to protect the company\'s assets.

College Park High School

High School Diploma

Year Up

Project Management