George Kemp

Terminal Manager @Schneider

Channahon, IL, US

Full accountability for all terminal operations, managing a team of fleet drivers in the distribution of freight to client sites throughout the U.S. Responsible for planning and coordinating dispatching, yard hostling, spotting and other functions to enhance marketplace capacity and achieve goals for on-time delivery, billed ratio, dray productivity, cost-per-dray, customer service and other critical factors.* Provide leadership, coaching, skills development and direction to a team of operations managers, fleet managers, dispatch analysts, service representatives, drivers and other associates.* Research competitive rates and services, and prepare analytical reports for staff performance, on-time deliveries, tonnage and staff manhours.* Coordinate route changes and re-prioritizing of shipments to accommodate customer rush orders; update and maintain accurate customer orders and dispatching records.* Partner with the sales team to cultivate customer relationships, build account value and resolve service Eliminated fluctuations in monthly P&L operating contributions by instituting an end-of-month audit, successfully improving accuracy of monthly P&L and captured revenue.> Increased service levels 30% by developing a new application that enabled customer service representatives to effectively match freight with driver capacity.

Lewis University

Master of Science - MS

Saint Louis University

Bachelor of Science - BS