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Gemma Skelly
Head of Delivery - Local Government and Tec @The Access Group
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WORK HISTORY
Head of Delivery - Local Government and Tec @The Access Group
London, GB
As Head of Delivery within Access’ Health, Support, and Care (HSC) division, I lead a high-performing team delivering end-to-end professional services for Local Government customers across the UK. My role blends strategic leadership, operational execution, and customer engagement to ensure excellence throughout our customer lifecycle.I am responsible for ensuring a seamless customer experience, while also driving revenue and margin performance across our portfolio with an important key focus on team capability and structure - ensuring we’re always aligned with evolving customer demand and future growth while championing a culture of excellence, collaboration, and diversity.
EDUCATION
Dublin Business School
Diploma of Education
ABOUT GEMMA SKELLY
I am Head of Delivery for Local Government and TEC within Access\' Health, Support and Care division, leading a high-performing team that delivers complex technology programmes for local authorities across the UK. I bring deep expertise in public sector technology delivery - spanning programme governance, commercial management, and strategic customer engagement. My team implements Mosaic, Synergy, HAS, Adam and Abacus solutions for our UK local government customer base. What I\'m most proud of is the calibre of expertise within my team and the wider Local Government team in Access, that I get to work with every day. That expertise, combined with a clear-eyed approach to governance and accountability, is what allows us to deliver well - even in complex, fast-moving situations. I am a strong advocate for transparency, structured delivery, and getting things right for our customers. Local government transformation is high-stakes work, and the people we serve deserve nothing less than our best. With a background spanning engineering, telecoms, partner programme leadership, and consulting, I bring a broad perspective to delivery challenges and a track record of leading teams through significant change.
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