Gea Loro
Technical Support Specialist @Odoo
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WORK HISTORY
Technical Support Specialist @Odoo
San Francisco, CA, US
Provide Tier 1 and 2 support for Odoo’s SaaS-based ERP applications, resolving client issues via email, chat, and phone with a focus on customer satisfaction and technical clarity- Collaborate cross-functionally with Product, Engineering, and Development teams to escalate issues, contribute to product improvements, and support feature development through user feedback- Gain hands-on expertise across various business industries while testing new features, analyzing customer needs, and delivering scalable, process-driven solutions in a fast-growing tech environment.
EDUCATION
De Anza College
Associate of Science - AS, Mathematics and Computer Science
University of California, Santa Cruz
Bachelor of Science, Computer Science
ABOUT GEA LORO
New Computer Science graduate from UC Santa Cruz with a Minor in Computer Engineering…
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