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Gary Hightower
Senior Vice President, Global Client Executive @Chubb
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WORK HISTORY
Senior Vice President, Global Client Executive @Chubb
Ensures client satisfaction through the management of 20 global enterprise accounts, supporting clients across multiple industries. Applies a consultative approach to discover gaps in coverage and fully safeguard each client\'s interests through the sale of suitable insurance products and services. Increased penetration into a key account to drive an 1800% growth in revenue, positioning Chubb Insurance (formerly ACE) as the lead carrier to the client. Successfully manages the entire relationship and process for each account under management; ranks in the 95th percentile for customer engagement and satisfaction as measured by an annual scorecard completed by clients.ABOUT CHUBB/ACE GROUPChubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.
EDUCATION
Bishop College
Bachelor of Business Administration (B.B.A.)
ABOUT GARY HIGHTOWER
UNIQUE VALUE PROPOSITION I build potent enterprise account management strategies that produce results, backed by decades of leadership experience helping to ensure the success of clients on behalf of leading insurance corporations. My success is driven by my ability to build genuine connections with people at all levels, motivating the achievement of consistently higher levels of success while creating relationships of trust and confidence with clients.SUMMARY Engaging Enterprise Account Executive possessing a winning blend of business development, leadership, relationship management and communications acumen. Skilled in managing key client accounts and driving substantial gains in revenue. Leverages a unique mix of strategic, sales, operations and analytical expertise, consistently exceeding revenue and performance goals by aligning talents and effort with organizational objectives. An influential leader who creates immediate impact, produces results and fuels profits. LEADERSHIP HIGHLIGHTS Presently manages 20 global enterprise accounts on behalf of the largest publicly traded property and casualty insurer in the world. Expanded revenue by 1800% in one key account through increased penetration that positioned the company as the client\'s leading property insurance carrier. Consistently ranks in the 95th percentile for customer engagement and satisfaction as measured by an annual scorecard completed by clients.Specialties: Key Account Management, Revenue Growth, Account Penetration, Team Leadership, Consultative Strategies, Client Success, Turnaround Operations, Risk Management
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