Garima Sharma
Service Delivery Manager@BritishCouncilManagementServices | Process & People Champion | Ex-IDP India
- Role
- Service Delivery Manager at British Council
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Garima Sharma
I used to think my dream career would revolve around finance and log sheets — but somewhere along the way, I discovered my true passion: composing, scaling, and optimising operations.Over the years, I’ve held several managerial roles that allowed me to build efficient systems, lead diverse teams, and drive operational excellence — and I’ve enjoyed every bit of the challenge. What started as curiosity has now become my core strength.Here’s what my personal and professional journey has taught me about myself:I thrive on structure and process — I don’t just follow SOPs, I build them.I’m at my best when leading teams — whether it’s five people or fifty.I stay calm in chaos — crisis mode brings out my clarity and focus.Beyond work, I’m a passionate movie buff who can talk Bollywood for hours — and nothing beats quality time with my husband and son. Always open to meaningful conversations about operations, leadership, or your all-time favourite Hindi film. Let’s connect!
Experience
Service Delivery Manager
Jan 2026 — Present · IN
Education
St Thomas Girls School Kolkata
ISC
2008
University of Calcutta
Bachelor of Commerce (B.Com.), Accounting and Finance
2008 — 2011
NIIT Pune
Business System and Information Management , Business, Management, Marketing, and Related Support Services
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