Mikhail Garabin
Senior Project Manager @TUI
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WORK HISTORY
Senior Project Manager @TUI
Led three strategic projects: ERP Implementation, AI Chat Bot (automating customer service in tourism), and StartUP (marine/river cruise aggregator).• Successfully deployed ERP 2 months ahead of schedule with only a 5% budget increase, significantly enhancing data security.• Delivered an AI Chat Bot on time and within budget, reducing support tickets by 30%.• Spearheaded a startup product from concept to strategy, driving $1.5M in annual savings through operational optimization.• Launched a cruise line project, establishing an in-house brand that boosted revenue by 50% and strengthened market positioning.• Overhauled internal processes by implementing Jira, Confluence, and MS Project, transitioning teams to Agile - tripling efficiency and eliminating delays.• Enhanced cross-functional collaboration, increasing team engagement by 40%.
EDUCATION
Moscow State University
Master of Business Administration - MBA, Project management
Russian International Academy for Tourism
Master of Business Administration - MBA, Management
ABOUT MIKHAIL GARABIN
Senior Project Manager with 15+ years of experience leading high-impact initiatives…
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