Gangadaran Mavallapalli
Associate General Manager @HCLTech
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WORK HISTORY
Associate General Manager @HCLTech
Bangalore Urban, IN
Asst. General Manager: Multi skilled IT Professional part of new deal shaping, negotiations with customer, working with multiple customers to transform through their IT Strategy. Support and secure internal resources to deliver End-to-End enterprise level global IT solutions/Services for customers over 22 Years. Fast learner, adopting to new technologies, way of working in agile manner, very quick in transforming teams. Technical lead working with SOS specifications, customer demands, define working service model, propose creative and innovative ideas, and negotiating with customers to finalize contract. Work with internal stakeholders to redefine solution work force engine to deliver as agreed with customers. Working with estimations, analyse real time data, as is situation vs wanted position, customer issues and propose solutions. Demonstrate capabilities, competence and prepare logical approach to convince customer Being part of Technical architect, working with SME’s and program managers to plan new and existing service transitions. Solution architect for Service delivery of multiple services provided to customers Practiced SRE/Cloud transformation in team, Scrum way of service delivery model in projects, Moving from traditional delivery model to Cloud solutions. Responsible for internal product development, road map, agile way of working and legacy apps transforming to cloud. SME’s in Transforming cloud solutions for various requirements from customers. PAAS, IAAS, SAAS Extensive experience in Implementing Scrum and agile way of working mindset in multi fold program level. Experienced in provision, maintenance, improvement of service delivery to customers. Set-up end to end IT Service delivery structure enablement and refine in intervals for customers Coached and mentored Project Managers, Consultants and architects to execute global projects.
EDUCATION
SMVIT
Bachelor of Engineering (BE), Computer Engineering
Bangalore University
B E, Computer Science
ABOUT GANGADARAN MAVALLAPALLI
Multi skilled IT professional having broad IT knowledge in managing application infrastructure portfolio. AWS certified solution architect associate, Kubernetes certified administrator, ITIL Master certified, trained and practiced PMP. SRE, Agile, Scrum professional and Involved in improving internal and customer on-boarding processes and practices. Excellent knowledge in SDLC process, project and program management, development, test management processes. Practiced technical consulting, Lean implementation, DEVOPS, automation, lessons learned practices for senior project and program managers. Coached and mentored program/project managers, application infrastructure architects and delivery Management professionals. Good knowledge data science, IT security and provided creative solutions for customers in customized environments. Led and Managed Lean initiatives, Internal and external audits, quality & efficiency models and practices Lean in program deliverables and operations. Headed technical consulting services, global PM competence and practice management initiatives, demand and supply management. Practiced and certified ISO 9001:2008 Auditor. Talent for building mutually beneficial relationships with customers. Influential and persuasive mentor / coach with ability to build trust and rapport. A strategic, enthusiastic, result oriented, senior business and technical manager.Technical lead involved in Service Object Specifications, customer demands, define working service model, propose creative and innovative ideas, and negotiating with customers to finalize contract. Prepare internal engine to deliver according to customer demand(s) or making ourselves according to customer strategy.Specialties: SRE & DEVOPS, Cloud technologies, Amazon cloud, Kubernetes, Project and program management, Test Management, Client Relationship Management, Service Management, People & , Services Delivery Management: Application Architect, Solution Architect, Continues improvement and Leadership
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