Furqan Ahmad
Technical Program Manager @Capgemini
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WORK HISTORY
Technical Program Manager @Capgemini
TX, US
Delivery Manager and Solution Architect: Intelligent Process Automation, Machine Learning, Artificial intelligence, Intelligent Document Processing, Computer vision, Process Mining, and Business Consulting\\\\n• Assessment of RPA opportunities, technical feasibility assessment, current state and future state design of business processes, also involved in the development, UAT, and Prod support.\\\\n• Responsible for identifying and implementing intelligent automation technologies such as cognitive automation, machine learning, natural language processing, and computer vision, to create advanced automation solutions that deliver superior business outcomes.\\\\n• Design end-to-end automation solutions and communicate technical concepts and benefits to stakeholders.\\\\n• Developed Power Virtual Agents by integrating Power Automate Flow to show dynamic responses to end users.\\\\n• Collaborate with business stakeholders and process owners to understand and translate their automation needs into technical requirements.\\\\n• Led the development of complex automation workflows and provide guidance and support to developers, ensuring adherence to best practices, coding standards, and project requirements\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
EDUCATION
Dr. A.P.J. Abdul Kalam Technical University
Master of Computer Applications (M.C.A.)
ABOUT FURQAN AHMAD
Experienced Technical Program Manager, Cloud Solution Architect, and Transformation Lead specializing in Azure Cloud Service, GenAI, RPA, and SharePoint platforms. Proficient in designing and implementing end-to-end solutions that leverage cutting-edge technologies to automate business processes, enhance collaboration, and drive innovation. Adept at leading transformation projects, guiding organizations through digital transformation journeys, and ensuring the successful adoption of new technologies and processes.• Serve as the primary point of contact for stakeholders, including executive leadership, department heads, and end-users, to gather requirements, provide project updates, and solicit feedback to ensure alignment with business needs.• Skilled at spearheading projects encompassing IPA (Intelligent Process Automation), Power Platform, Azure, M365, and SharePoint. • Demonstrate expertise in RPA technologies, including UiPath, Power Automate, Gen AI, Open AI, LLM, Prompt Engineering, LangChain, and Azure, to architect scalable and robust automation solutions, resolve technical challenges, and optimize RPA workflows for maximum efficiency and performance.• In-depth knowledge of various M365 components, including SharePoint Online, Teams, OneDrive for Business, and Power Platform. Leveraged these tools to streamline business processes, enhance communication and collaboration, and improve productivity.• Deep understanding of the Power Platform ecosystem and its underlying technologies, including the Common Data Service (CDS), connectors, APIs, and security features.• Coordinate cross-functional teams, manage resources, and ensure projects are delivered on time, within budget, and to the highest quality standards.• Skilled in overseeing technical teams to ensure smooth operations and project success.• Work closely with stakeholders at various levels, including business leaders, clients, and end-users. • Experience working with finance & banking, technology, retail, healthcare, and food/beverage industries.
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