Foster Hardie

WORK HISTORY

EDUCATION

SKILLS

ABOUT FOSTER HARDIE

My background demonstrates a proven record of software engineering experience and leadership accomplishments in the ERP and IT industry with Thrive, Izago, Cegedim/Dendrite, and iCorps Technologies. I work with senior management on the development and execution of strategic initiatives that leverage software design/development, applications & analytics operations, and managed IT services for database (DBA), SharePoint, and ServiceNow deployment, subject matter expertise, and administration.My latest focus is on rolling out, growing, and leveraging ServiceNow for managed IT (MSP) services; decommissioning legacy on-premise systems; and scaling up the applications managed IT services profit center. Through my leadership, I’m on track to achieve nearly $1.8 million in annualized return through platform efficiencies, new opportunities/capabilities, and increasing revenue.In addition, I have been successful in leveraging my diverse range of experience to impact efficiency, reduce costs, and establish a foundation for future growth of multiple companies in industries including pharmaceuticals, manufacturing, finance, software, and others. Some recent results that demonstrate my capabilities include: • Serving as Technical Architect on ServiceNow MSP rollout with cost savings projected at $1.2 million annually. • Built a data warehouse that consolidated multiple systems’ data for correlated reporting and BI analytics. • Reduced operating costs by integrating line-of-business systems through process automation/integration. • Increased customer engagement and facilitated process cost savings with customer and engineer portals. My extensive range of IT knowledge and expertise includes multiple certifications (PMP, ITIL, CSM, CSPO, SQL) and technology experience with ServiceNow, Azure, SQL Server (including SSAS, SSIS, and SSRS), SharePoint on premise and cloud (O365), ASP.NET, C#, VB, Software AG WebMethods, BizTalk, Logic Apps, PowerBI, JavaScript, Kendo, etc.