Forrest Burris

Senior Systems Engineer @BioCryst Pharmaceuticals, Inc.

Durham, NC, US

Solve business problems by performing analysis, preparing recommendation(s), and providing project leadership/management for successful implementation of relevant technology, business process modifications, and/or enhancements* Design, configure, deploy, and maintain servers, storage, and network solutions, for both on-premises and cloud environments* Monitor, measure, and optimize the performance of all network hardware, storage, compute, software, telephony, cabling, and data communications connections ensuring maximum uptime* Identify, analyze, diagnose, research, and resolve technical problems for individuals and groups in an efficient manner; recognizing the proper course of action to take, communicating, and escalating severe issues as appropriate* Provide escalated support for the Service Desk, Level II, and Senior Network Administrators and perform tactical problem resolution as required* Assist with the implementation of security initiatives and cybersecurity-related projects* Communicate highly technical information to both technical and non-technical personnel* Develop and maintain network security, data integrity, and file system security processes and procedures* Perform knowledge transfers among team members by preparing and maintaining documentation for networks, systems, processes, procedures, written instructions, and solutions to problems* Monitor, maintain, and ensure the integrity of all system and infrastructure-related backup processes* Maintain knowledge of developments in relevant technologies and their use in the industry, making recommendations when appropriate

Rock Valley College

Cisco Networking Academy

Northern Illinois University

Computer Science

Berklee College of Music

Vocal Technique and Musicianship