Florie Robnett

Senior Business Analyst @The Clorox Company

Martinez, CA, US
MOBILE NUMBERS
+19•••••••04

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WORK HISTORY

Jun 1998 — Present

Senior Business Analyst @The Clorox Company

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Responsibilities include the daily support of EDI transaction within the SAP production and test environments. Transactions supported: Transportation (163, 204, 210, 214, 990). EDI WINS (940, 943, 944, 945, 947, Advance Ship Notice (856), P.O.(850, 875), Invoice (810,880) to ensure data integrity and X12 compliance.* Demonstrated hands-on knowledge/experience of SAP core transactions relative to process orders, deliveries (picking and PGI) and shipments. SAP Master Data including Customer, Vendor, Material, and Pricing.* Experienced in supporting global end-users in a call-center environment reducing error incidents and acting as a liaison between the Support Desk and the Business Delivery Team.* Knowledge and experience leveraging both IT solutions and business process improvements. Facilitate and lead user training workshops for ongoing EDI/SAP issue resolution.* Order Management Specialist responsible for monitoring progress of orders throughout the shipment and invoicing for Wal*Mart/ Retail Link, Target/Partners Online, Home Depot, and international based customers.* Extensive understanding of the Ensure Supply (LogMan) processes and interaction with warehouse facilities, transportation, and RTM (Regional Transportation Managers).* Ensured consistent work procedures and improvements to achieve department SLA\'s. Implemented as a project leader of over a hundred carriers to bring the trading partners to EDI X12 v4010 compliance.* Designated SME (Subject Matter Expert) with experience in SAP, EDI, Logistics, Warehouse, Logistics tasks, performance, and objectives.* Documented recognition from external and internal counterparts for anticipating, identifying and resolving problems.

EDUCATION

N/A

California State University, Northridge

BA

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