Ferhan Khan
Senior IT Service Continuity Manager @Capgemini
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WORK HISTORY
Senior IT Service Continuity Manager @Capgemini
Bristol, GB
Key responsibilities for this role are- • Leading a team of global DR Managers across high profile UK accounts • Education & Awareness; Governance; Risk & Business / Disaster Recovery Planning; Recovery Strategies for various UK Clients across multiple industries • Develop and maintain BC and DR standards, procedures, methodologies and templates in line with industry standards • Develop Exercise Plans and perform Exercise tests for Disaster Recovery in line with Business continuity requirements • Mentor staff positions to provide organisational and professional guidance • Support and provide guidance to other team members to achieve project and service objectives • Identify and recommend appropriate recovery strategies to satisfy BC - DR recovery requirements • Support pursuits of new clients or renewal of contracts with existing clients • Provide ongoing support for both internal and client regulatory audits
EDUCATION
Quanta Training Centre
ISEB IS Project Management
Swindon College
BTEC National Diploma in Computer Studies
IBM Training Centre
AIX pSeries Administration IBM Certififed Specialist
Cranfield University
BSc Information Systems Management, Management Information Systems, General
ABOUT FERHAN KHAN
A highly motivated and composed Senior Service Continuity Manager with over twenty years of experience in the IT industry. Currently working in a multi-client organisation assisting clients across all industries. Very capable with a proven track record of leading teams and delivering successful projects in complex environments, requiring close coordination and communication at all levels. Extensive knowledge of current technologies and DR/BC solutions. Consistently winning awards for delivery excellence and passionate about exceeding client expectations.
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