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Director, Product Management @BECU
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WORK HISTORY
Director, Product Management @BECU
Implemented decision frameworks and OKRs, balancing customer requirements, compliance, and system feasibility. Achieved 35% surge in product adoption and 30% increase in roadmap throughput, accelerating organizational growth. Defined Small Medium Business (SMB) product strategy, aligning new and evolving market needs with scalable solutions.
EDUCATION
The Stephen Stagner Sales Excellence Institute
B2B, B2C Key Accounts Management
University of Houston, C.T. Bauer College of Business
Bachelor of Business Administration (BBA) in Marketing
Product School
Scrum Product Ownership & Management
The College of Wooster
LIberal Arts & Sciences
Anthropic, Coursera
AI Fluency (Framework, Foundations), Building w/Claude API, Claude Code in Action, AI Fundamentals
ABOUT FAIYAZ ELAHI
Digital experience leader with 15+ years building AI-powered platforms, designing human-centered journeys, & driving adoption. Built-to-production digital apps and platforms spanning service design, journey mapping, AI integration, & workflow automation. Cross-functional leadership translating strategic vision into multi-year roadmaps, OKRs & KPIs, & scalable program infrastructure. Ambassador of human-centered design, AI-enabled workflows, empathy-driven service, translating vision to usable experiences. Proven record in driving measurable outcomes, double-digit adoption gains, experience quality scores, & operational efficiencies.
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