Fazil Mohammed

Senior Business Analyst @Byline Bank

Chicago, IL, US

Collaborated with SMEs across departments, including Accounting/Finance and Information Systems, to gather and analyze business requirements for the new centralized KYC platform.• Led requirements gathering sessions with stakeholders and business users through JAD sessions and one-on-one interviews to gain insights into the existing system and desired improvements.• Performed GAP Analysis to identify discrepancies between the legacy system (\"AS-IS\") and the new KYC platform (\"TO-BE\") model.• Drafted comprehensive BRDs and FRDs, documenting requirements to align business objectives with technical solutions.• Utilized Agile-Scrum methodology throughout the SDLC, including sprint planning, daily stand-ups, and retrospectives to maintain project momentum and adaptability.• Designed business process workflows using the Appian BPM tool to meet business requirements and streamline KYC processes.• Collaborated closely with developers to create UI/UX wireframes, ensuring user-friendly designs and effective user journeys.• Documented and managed business and technical requirements within Salesforce, supporting streamlined implementation and alignment across departments. • Assumed multiple roles, including Business Analyst, Administrator, and Quality Analyst, within Salesforce FSC (Financial Services Cloud) to drive project success.• Developed and maintained a Requirements Traceability Matrix (RTM) in Rational RequisitePro to ensure all requirements were met throughout the project.• Implemented the new KYC platform on PEGA, leveraging low-code capabilities to enhance case management and streamline risk scoring in compliance with U.S. KYC/AML regulations.• Conducted User Acceptance Testing (UAT), Smoke Testing, and Regression Testing, creating test scenarios and scripts to validate system functionality and compliance.• Introduced automation tools to accelerate the KYC process, reducing manual workload and enhancing data accuracy for KYC/AML assessments.

DeVry University

Bachelor's degree