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Fatima Ahmed
Retail Operations Associate @Marshalls Homegoods
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WORK HISTORY
Retail Operations Associate @Marshalls Homegoods
Houston, TX, US
Deliver 100+ weekly customer interactions, resolving issues with professionalism and strongcommunication.Partner with leadership to monitor merchandise accuracy and support shrink reductionthrough process improvement.Train and onboard 20+ new associates, introducing procedures and policies that improveteam integration and compliance.Coordinated internal meetings and staff events, managing logistics and resources to ensuresmooth execution.Cross train across departments to support seamless operations and maintain efficiency.Handle escalated issues with professionalism, demonstrating strong communication andconflict resolution skills
EDUCATION
University of Massachusetts Amherst
Psychology, Communication, Minor in Business
ABOUT FATIMA AHMED
Aspiring HR Professional
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