Fakrul Islam

Backend Software Engineer @Press Ganey Forsta

Benton Harbor, MI, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2023 — Present

Backend Software Engineer @Press Ganey Forsta

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US

Design, code, and develop scalable solutions using Java, Spring Framework, Node.js, Python, and databases such as MSSQL, MySQL, MongoDB, and Vertica.2. Expertise in microservices, REST/GraphQL APIs, data-intensive ETL/ELT pipelines by Snowflakes, DBT, Airbyte, Airflow and overall software architecture, including the development of services and applications.3. Deploy builds to Kubernetes clusters for reliable and efficient scaling.4. Build and enhance platform, application, and service observability using tools like OpenTelemetry, Helm charts, Prometheus, Grafana, Kibana, and Firewatch.5. Agentic AI, Multi Agent Development & Orchestration, Copilot Kit, Data Studio, Dashboard development using NodeJS and REACT.5. Contribute knowledge and skills through code reviews and other collaborative processes with team members.6. Collaborate with design and engineering teams to take features from concept to full implementation.

EDUCATION

1998 — 2004

Shahjalal University of Science and Technology

Bachelor of Science in Computer Science and Engineering, Computer Science

N/A

Maharishi International University

Master of Science in Computer Science

N/A

Harvard University

Professional certificate in Data Science

SKILLS

IpBusiness IntelligenceOperating SystemsBssIntegrationVasCrmTelecommunicationsWimaxMysqlTeam ManagementComputer Network Operations2gSoftware DevelopmentSoftware EngineeringNetworkingDatabasesRoutersTcp/IpSolution ArchitectureManagementQuality AssuranceGsmBusiness AnalysisNetwork DesignWeb ServicesProject ManagementJavaPhpC

ABOUT FAKRUL ISLAM

Backend Software/ETL Developer and Data Engineer with over 19 years of professional IT experience, including 7+ years focused on building scalable, cloud-native, and data-driven systems. Expert in backend architecture, ETL pipeline development, and data integration using technologies such as Snowflake, MSSQL, Vertica, MySQL, Apache Kafka, Spring Boot, Node.js, and Python. Proven success in designing microservices and batch/streaming data workflows on AWS and Databricks platforms. Skilled in modern software engineering practices, including containerization with Docker/Kubernetes and observability using Grafana and OpenTelemetry.

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