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Fábio Moura

Director of Solutions for Global Clients @Foundever

São Paulo, BR
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2024 — Present

Director of Solutions for Global Clients @Foundever

São Paulo, BR

Led EMEA global accounts for CX transformational solutions, collaborating with tech partners and internal stakeholders to ensure consistent project delivery. Acted as Latin America Ambassador to expand business in the region, enhancing local capacity for global services. Strengthened Foundever\'s foundation by bringing together the required capabilities for winning projects.

EDUCATION

2010

Kenwin Certificadora COPC

COPC Registered Coordinator

2010 — 2012

FGV - Fundação Getulio Vargas

Master of Business Administration - MBA

2022 — 2022

Harvard Business School Executive Education

Curso Técnico Integrado

ABOUT FÁBIO MOURA

Steering Foundever\'s EMEA global accounts, my role as Director of Solutions for Global Clients is centered on integrating digital capabilities with human talents to deliver CX transformational solutions. My strategic leadership has been pivotal in engaging with clients for a collaborative approach, ensuring our solutions reflect Foundever\'s core values and deliver consistent results.Previously, as an Independent CX Consultant, I empowered organizations like Petlove and Tahto with operational plans and client success frameworks, significantly enhancing customer KPIs through data-driven strategies. At Foundever, we\'re expanding our Latin American business, leveraging my expertise in AI-driven solutions to foster growth and competitive advantage in the global market.

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