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Head of Regional Technical Operations - Germany @ista
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WORK HISTORY
Head of Regional Technical Operations - Germany @ista
National responsibility for technical operations across multiple regions, ensuring reliable execution, efficiency, and scalability within a complex, multi-site organization// Leadership of distributed technical teams and subcontractor structures, with full accountability for performance, quality, and operational delivery// Oversight of nationwide device infrastructure and partner ecosystems, working closely with cross-functional stakeholders including business partnerships and material management // Establishing and strengthening performance management frameworks through KPIs, standardized processes, and continuous improvement initiatives// Guiding the organization through periods of operational evolution by introducing clearer governance structures, optimized processes, and consistent leadership practices// Ensuring alignment between strategic priorities and operational execution to support sustainable growth at national scale
EDUCATION
HSB Hochschule Bremen – City University of Applied Sciences
Management in trade
Westcoast Language Center; Vancouver
with certificate , English
ABOUT FABIAN GUZMÁN
Experienced in operations and project management, I’m passionate about driving efficiency, empowering high-performing teams, and delivering measurable results. As Head of Regional Technical Operations – Germany at ista, I oversee technical operations across all branches, ensuring smooth execution, operational excellence, and continuous improvement.With over 9 years in leadership roles, I bring deep expertise in performance management, cross-functional team leadership, and operational strategy. I’ve successfully led strategic initiatives for key corporate accounts, managed device and subcontractor teams, and driven improvements at scale.
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