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Evan Borochina
Senior Account Manager @Healthfirst
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WORK HISTORY
Senior Account Manager @Healthfirst
Train, develop, and lead a team of 7 Network Account Managers responsible for the management and development of a high performance Provider Network throughout the Brooklyn, Queens, and Staten Island regions.• Formulate, communicate, and implement Provider Relation field initiatives, goals, and expectations to Network staff.• Motivate team members to think critically, speak up, and deliver with pride by promoting transparency, open dialogue, and leading by example.• Collaborate interdepartmentally toward continuous process improvement to streamline workflow and cultivate maximum efficiency.• Serve as liaison for issue resolution between Network Management staff, internal departments, and external provider clientele.• Manage multiple interdepartmental projects including performance-based initiative programs.• Apply in-depth account knowledge to develop and implement integrated strategies focused on strengthening provider engagement, enhancing quality performance, and optimizing membership growth and profitability.• Responsible for monitoring and reporting on provider financial and clinical quality performance, while working with providers and internal staff to create strategic improvement plans in both areas.• Analyze Provider’s EMR and Quality Report to ensure utilization is cost efficient and quality care is being delivered to our members, promoting increased overall Population Health.• Identify and monitor key initiative milestones and deliverables; anticipate issues and develop action plans as needed.• Make strategic decisions on prioritizing issues and projects.
EDUCATION
Stony Brook University
Bachelor of Science (BS), Health Sciences/Healthcare Administration
SKILLS
ABOUT EVAN BOROCHINA
Senior Account Manager at Healthfirst
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