Chris Lofton

IT Helpdesk

Role
Customer Technical Support at ADT
Location
Davenport, FL, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Chris Lofton

Quality Assurance (QA) Engineer with a strong track record of ensuring software quality through meticulous testing. Proficient in test case design, execution, and defect tracking. Experienced in customer service, merchandising, leadership abilities, and material movements. Consistently identifying critical defects during pre-release testing, resulting in a high reduction in post-release bug reports and significantly improving software quality. Collaborative team player dedicated to delivering high-quality software products and continuously improving testing processes

Experience

  1. Customer Technical Support

    ADT

    Aug 2024 — Present · US

Education

  • Wake Technical Community College

    Web development

  • University of Phoenix

    Bachelor of Business Administration - BBA, Business/Commerce, General

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Chris Lofton — Customer Technical Support at ADT in Davenport, FL, US | Unifers