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Chris Lofton
Customer Technical Support @ADT
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WORK HISTORY
Customer Technical Support @ADT
US
EDUCATION
Wake Technical Community College
Web development
University of Phoenix
Bachelor of Business Administration - BBA, Business/Commerce, General
ABOUT CHRIS LOFTON
Quality Assurance (QA) Engineer with a strong track record of ensuring software quality through meticulous testing. Proficient in test case design, execution, and defect tracking. Experienced in customer service, merchandising, leadership abilities, and material movements. Consistently identifying critical defects during pre-release testing, resulting in a high reduction in post-release bug reports and significantly improving software quality. Collaborative team player dedicated to delivering high-quality software products and continuously improving testing processes
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