Ethan Garcia
is & t Deskside Support @Bechtel Corporation
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WORK HISTORY
is & t Deskside Support @Bechtel Corporation
Richland, WA, US
Perform advanced troubleshooting and installation of software packages in accordance with corporate procedures. Support Microsoft 365 environments (L1–L3), including authentication issues, Azure AD/Entra ID identity challenges, and password/credential resets. Utilize Omnissa to provision, reassign, and assess virtual machine performance. Deliver high-touch VIP support and maintain IT asset inventory. Contribute to NS & E project success at Bechtel Corporation by ensuring highly available, secure, and resilient technology operations.
EDUCATION
Southern New Hampshire University
Bachelor's degree, Cyber Security
ABOUT ETHAN GARCIA
IT Support
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