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Group Manager (L4) of Global Order Center & Customer Center & Obl Operations Mb Trucks Turkey @Daimler Truck AG
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WORK HISTORY
Group Manager (L4) of Global Order Center & Customer Center & Obl Operations Mb Trucks Turkey @Daimler Truck AG
Aksaray, TR
In my role, I spearheaded the management of vehicle orders and customer center activities, driving operational excellence and customer satisfaction. I successfully directed the launch of new products while ensuring smooth execution of vehicle handovers and comprehensive driver training programs. My efforts in outbound logistics management led to streamlined export processes and improved documentation accuracy.
EDUCATION
Hacettepe University
Lisans Derecesi, Otomotiv Mühendisliği
ABOUT ESRA YILDIZ
With 6+ years of professional expertise, I currently serve as Group Manager at Daimler Truck AG, focusing on global order center and customer center operations. My work emphasizes operational management, logistics, and customer satisfaction, aligning with Daimler Truck AG\'s mission to innovate and drive excellence. By leveraging diverse perspectives, I aim to streamline processes and optimize workflows to achieve impactful results. At Daimler Truck AG, I have overseen the successful launch of new products and managed operational logistics, including export processes and documentation accuracy. My contributions include facilitating seamless vehicle handovers, enhancing driver training programs, and driving efficiency in outbound logistics. This collaborative approach ensures operational excellence and positions the organization for sustained success.
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