Elaine Samis
Senior Director, Customer Success Services @OpenText
Kitchener, ON, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jul 2023 — Present
Senior Director, Customer Success Services @OpenText
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Responsible for Customer Success Services strategy and operations.
EDUCATION
2012 — 2012
University of Waterloo
Project Management Certification, Project Management
2000
Conestoga College
Business Administration Degree, Management Studies
N/A
University of Waterloo
Change Management for Project Success
SKILLS
Six Thinking HatsItilInfluence OthersProgram ManagementCustomer ServiceItil V3 Foundations CertifiedLeadershipAccount ManagementOperational ExcellenceMs ProjectEmployee EngagementBusiness Process ImprovementMulti TaskingMicrosoft OfficeOnenoteTaleoCustomer EngagementOperations ManagementStaff ManagementProfessional ServicesProduct MarketingRecruitingCustomer OrientedCall CenterCross Functional Team BuildingIT Service ManagementStrategic ThinkingGlobal ManagementPeople DevelopmentIsoCommunicationStrategic PlanningYellow BeltSix SigmaChange ManagementPmpStaff DevelopmentEnterprise-Wide Business ProcessesTechnical LeadershipCollaborative Problem Solving
ABOUT ELAINE SAMIS
I am passionate about leadership! Known for being an extremely authentic, engaging…
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