Eric Wanamaker
Senior Manager @Alleviate
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WORK HISTORY
Senior Manager @Alleviate
Irvine, CA, US
Promoted to lead the sales department, overseeing enterprise-scale initiatives that spanned Sales, HR, Finance, IT, and vendor partners.• Directed multi-team programs involving 11 managers and 60+ agents, ensuring alignment on onboarding, training, compliance, and performance processes.• Built and maintained executive reporting dashboards in Excel (integrating 4+ external data systems), serving as the single source of truth (SSOT) for leadership decision-making.• Partnered with IT and vendors (Salesforce, Spinify, Balto, Forth, Debtspace) to streamline workflows and reduce administrative tickets by 60%, increasing operational bandwidth for managers.• Collaborated with HR and Finance on workforce planning, forecasting new hire ROI, and optimizing budget allocation for training and staffing.• Improved sales conversion rates by 5% in 2023, 3% in 2024, and 4% in 2025, directly contributing to revenue growth from $80M/month to $250M/month.• Recognized for fostering a high-retention, high-performance culture through structured coaching, data-driven accountability, and remote team leadership.
EDUCATION
University of Phoenix
Bachelor of Science - BS, Management
California State University, Fresno
Associate's degree, Music Performance, General
Western International University
Master of Business Administration - MBA, Finance and Financial Management Services
SKILLS
ABOUT ERIC WANAMAKER
Senior leader with 15+ years of experience directing enterprise-level projects…
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