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Tech Manager @Cogna Educação
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WORK HISTORY
Tech Manager @Cogna Educação
Sao Paulo, BR
I am the Development, Artificial Intelligence, and Operations Manager at Cogna, serving as a technology and innovation leader responsible for the end-to-end management of development and Marketing Technology (MarTech) platforms. My core function is to unify business strategy, software engineering, and operational efficiency. I lead multifunctional teams composed of Development Engineers, Artificial Intelligence Specialists, and Agile Managers (Agilists), fostering a culture of high performance and rapid delivery. I am the focal point for defining and implementing the AI roadmap, applying Machine Learning and Generative AI solutions to maximize personalization and Marketing results. Furthermore, I oversee all governance and sustainability of the area, driving FinOps practices for cloud cost optimization, ensuring stability with DevOps, and managing strategic contracts and vendors. My focus is to maximize the technological Return on Investment (ROI), ensuring that technology supports Cogna\'s exponential growth.
EDUCATION
Grupo Educacional UNIS
Systems Analyst and Developer, Information Technology
Universidade Paulista
MBA Project Development WEB, Projects
The English Studio Language School
Certified English student - Intermediate level, Language
ABOUT ERIC LEMES
Tech Management | AI Strategy & Agentic Workflows | Martech & FinOps LeaderI am a strategic technology leader with a proven track record of managing high-performance teams and architecting complex AI-driven solutions. My expertise lies at the intersection of people management, agile delivery, and cutting-edge innovation, specifically focusing on Generative AI and Agentic Orchestration to drive business growth.Currently, I lead multidisciplinary squads (including developers and agilists) with a focus on Martech and operational efficiency. I specialize in transforming business objectives into scalable technical reality, ensuring that innovation is always paired with financial sustainability.Core Areas of Expertise:AI Strategy & Orchestration: Hands-on leadership in building reactive AI agents and automated workflows using n8n and modern LLM tools. I focus on implementing AI that solves real-world conversion and productivity challenges.Engineering Leadership: Expert in guiding diverse teams through Scrum/Kanban methodologies, utilizing OKRs and KPIs to foster a culture of technical excellence and continuous improvement.Operational Excellence (FinOps & DevOps): Strategic management of cloud infrastructure (Azure/AWS), contract negotiations, and cost optimization, ensuring high-scale operations remain lean and efficient.Full-Stack & E-commerce Heritage: Deep technical background in high-traffic ecosystems (Adobe Commerce, Shopify) and modern stacks (Node.js, Next.js, React), enabling a \"lead-by-example\" approach to technical architecture.I am passionate about empowering talent and aligning IT strategy with the bottom line, turning technology into a primary engine for organizational innovation.
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