Eric Jochens

Senior Manager of Application and Integration Development @Graebel Companies, Inc.

Owned the product roadmap strategy, defined features, and delivered them effectively while balancing trade-offs. • Managed a growing software engineering department, focusing on hiring and daily management. • Drove multiple-stream project delivery using agile methods, contributing directly to solution development, code review, testing, and implementation. • Mentor and develop team members, fostering a high-performance culture. • Established organizational structure, policies, practices, and standards, ensuring the delivery of observability across the department. • Formulated and adjusted strategies that achieved results, owning the definition, execution, and delivery of product features. • Created teams that developed and supported highly complex global systems that run the business. • Oversee customer support, knowledge, change, and release management programs. • Architected systems that met or exceeded business, security, or reliability demands. • Collaborated with stakeholders and customers to identify requirements, communicating effectively to all levels of the company, both in writing and in meetings.