Erica Smith

WORK HISTORY

EDUCATION

ABOUT ERICA SMITH

Hardworking, self-motivated professional with Auditing and Indirect Auto Lending experience; specifically Internal Audit (IA), Underwriting, Quality Control, Compliance, Risk Management and Finance. Knowledgeable of various processes within the bank, supporting the learning and development of 12 audit teams.Responsible for driving the development of 100+ auditors and managing all of their people-related operations. Streamlined people reporting by centralizing people data to monitor metrics and generate tenure, certification and work experience related information for management information reporting and satisfy regulator requests. Designed an internal tool for colleagues to complete annual skills assessment log completed training hours. Driver of IA’s training framework and built out role-based training curriculums. The face of audit through a well organized new hire orientation program, Program lead of IA’s Rotational Internship and Early Career Development programs. Facilitates IA Methodology training with an interactive approach by incorporating practice exercises, knowledge checks and application of content and concepts to promote engagement and participation. Other key responsibilities include updating annual standard performance goals, refreshing internal policies and job descriptions, and leading Credo initiatives for the team.Well-respected among colleagues and recognized as a team player, while exuding the skills required to lead others, as needed. Maintains a positive attitude, approachable and coachable. Up for any challenge and always eager to learn.