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Start for FreeErica Janak
Senior Manager, Business Management, Viral Vector Services @Thermo Fisher Scientific
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WORK HISTORY
Senior Manager, Business Management, Viral Vector Services @Thermo Fisher Scientific
Greenville, NC, US
Leverage skills in relationship management to build strong foundational connections with key Viral Vector Services clients to identify new business opportunities• Lead and facilitate effective internal communication of new project requirements, site visits, and understand site business strategy on a technical level to promote the Pharma Services network and capabilities• Complete and lead commercial assessments and negotiate quotations for technical changes in response to customer requests for additional services not captured in the Master Services Agreement• Ensure client’s forecasts are represented accurately in the S & OP process and are posted into a long-term planning model• Assist in development of annual commercial revenue budget as well as annual strategic planning cycle• Understand changes, risks, and opportunities to demand forecasts by exploring the market and gathering business intelligence to create Demand and business plans• Request and implement pricing updates including annual pricing reviews, technical changes, etc. in compliance with MSA terms• Partner with finance to escalate collection of overdue invoices, resolve root issues, and understand the client’s financial processes• Understand and implement the key milestones associated with contract compliance including pricing, payment terms, term of contract, yield reconciliation, etc. • Ensure all commercial products achieve appropriate profit margins, through the request, analysis, and recommendation of existing and new project pricing and proposal strategies for commercial projects • Identify risks and opportunities to the client commercial forecast and business plan and work with clients to protect from risks and capture opportunities• Work closely with assigned key accounts to verify congruency vs contractual commitments to improve forecast accuracy of client portfolio
EDUCATION
Mount St. Mary's University
Bachelors of Science, Business Administration
Mount St. Mary's University
Bachelors of Arts, Spanish
Norwich University
Masters of Business Administration, MBA
SKILLS
ABOUT ERICA JANAK
I am a highly motivated member of the Business Management team within the Viral Vector Services business of Thermo Fisher Scientific. I am passionate about problem-solving to create a better experience for my customers. I utilize my skills in influencing cross-functional teams, revenue growth, program management, and data analytics to maximize client service and satisfaction.I enjoy meeting new people and understanding new perspectives. I do all I can to help those in need and when I am not working, I am at home with a very assertive toddler.
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