Erica Gonzalez
Associate Director, Travel & Expense @Boehringer Ingelheim
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WORK HISTORY
Associate Director, Travel & Expense @Boehringer Ingelheim
Set strategic direction and lead management of Travel & Expense operations both local and offshore, Corporate Travel Cards, Purchasing Cards, Meeting Cards and Ghost Cards for all US operating units- Responsible for compliance with the Travel/Card Policies, regulations and credit card reimbursement processes- Strengthen relationships with internal and external partners to deliver exceptional service while meeting the evolving needs of organizations. Work closely with Global and Sr. Leadership to influence and implement global processes and vendors- Responsible for managing external vendors (eg. travel management company, airlines, hotels, cars, and credit card company) to ensure appropriate quality services are provided. Manage and resolve escalations from travelers and other business partners- Streamline operations by leveraging expertise in travel and expense management and process improvement- Develop and execute strategic initiatives to optimize cost control, improve collaboration and ensure policy adherence- Lead all employee audit and investigations while business partnering with Legal, Compliance, HR, etc- Manage T&E analysts. Develop and coach a motivated, engaged and customer focused team. Set priorities and plan resources effectively to support all US employees travel needs.
EDUCATION
Bethel High School
High School Diploma
Gibbs College
Associates Degree, Computer Science
Kaplan University
Bachelor of Business Administration (B.B.A.)
SKILLS
ABOUT ERICA GONZALEZ
Two-time Presidents Award winner
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