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Eric Berzsenyi

Vice President, Cx Solutions @Bridgepointecx

Jacksonville, FL, US
EMAILS
[email protected]
MOBILE NUMBERS
+19•••••••67

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WORK HISTORY

Mar 2023 — Present

Vice President, Cx Solutions @Bridgepointecx

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Since 2013, Bridgepointe CX (formerly PPT Solutions) has served as a premier provider of Client-centric, performance-based Customer Experience and Business Optimization Solutions. Whether a Fortune 50 company or an emerging small business, we passionately deliver a broad range of people, process and technology solutions customized to increase customer advocacy, enhance revenue and optimize operational efficiency. With over a century of combined experience and an extensive portfolio of Management Consulting, Managed Services and Marketplace Solutions capabilities, our clients rely on us for advanced insights, adaptive business processes and innovative growth strategies.

SKILLS

Project Portfolio ManagementRetail BankingStrategic PlanningBusiness StrategyBusiness AnalysisBusiness TransformationBusiness Process ImprovementBusiness DevelopmentOutsourcingAnalysisLeadershipTeam ManagementCall CentersCustomer ExperienceProgram ManagementPerformance ManagementEmployee TrainingSalesBankingCustomer InsightManagement ConsultingStrategyProcess EngineeringSix SigmaFinancial ServicesRelationship ManagementChange ManagementCross-Functional Team LeadershipProcess ImprovementTeam LeadershipProduct ManagementManagementAnalyticsCredit CardsProject ManagementRisk Management

ABOUT ERIC BERZSENYI

Top performing sales and business executive with over 18 years in enterprise sales…

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