Eric Berzsenyi
- Role
- Vice President, Cx Solutions at Bridgepointecx
- Location
- Jacksonville, FL, US
- LinkedIn followers
- 500 followers
About Eric Berzsenyi
Top performing sales and business executive with over 18 years in enterprise sales…
Experience
Vice President, Cx Solutions
Mar 2023 — Present
Since 2013, Bridgepointe CX (formerly PPT Solutions) has served as a premier provider of Client-centric, performance-based Customer Experience and Business Optimization Solutions. Whether a Fortune 50 company or an emerging small business, we passionately deliver a broad range of people, process and technology solutions customized to increase customer advocacy, enhance revenue and optimize operational efficiency. With over a century of combined experience and an extensive portfolio of Management Consulting, Managed Services and Marketplace Solutions capabilities, our clients rely on us for advanced insights, adaptive business processes and innovative growth strategies.
Skills
- Project Portfolio Management
- Retail Banking
- Strategic Planning
- Business Strategy
- Business Analysis
- Business Transformation
- Business Process Improvement
- Business Development
- Outsourcing
- Analysis
- Leadership
- Team Management
- Call Centers
- Customer Experience
- Program Management
- Performance Management
- Employee Training
- Sales
- Banking
- Customer Insight
- Management Consulting
- Strategy
- Process Engineering
- Six Sigma
- Financial Services
- Relationship Management
- Change Management
- Cross-Functional Team Leadership
- Process Improvement
- Team Leadership
- Product Management
- Management
- Analytics
- Credit Cards
- Project Management
- Risk Management
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