Enrico Aime Taguebou Nguepi
Senior Information Technology Support Engineer @Trusted Shops
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WORK HISTORY
Senior Information Technology Support Engineer @Trusted Shops
Cologne, DE
EDUCATION
Westfälische Hochschule Gelsenkirchen
Bachelor of Applied Science (BASc), Informatik
ABOUT ENRICO AIME TAGUEBOU NGUEPI
Work Description:>> Consulting for Sales: analysing solution integration based on the needs of the prospects and assessing the compatibility with eTrusted solution;>> Supporting KA Customers: analysing KA customers needs, providing solutions that better match their needs, and assuring the optimal use of eTrusted solutions;>> Build custom Code (PHP, JavaScrip, CSS.) for Product Integration;>> Suggest workaround solution to facilitate the Integration of our Solution;>> Integration analysis for new Shop Solution or Custom/ safe made Shop Systems;>> Leading and onboarding new colleagues from CSM and products experience team >> Consultancy for agencies, plug-in developers and CRM owners to ensure the best eTrusted solution integration in third party solutions.>> Succeeding in customer retention and minimization of company\'s revenue churn: Thanks to my client-orientated skills, acquiring and retaining new customers, assessing their needs.
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