Emmanuel Ekpenkhio
Information Technology Contractor @Field Nation
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WORK HISTORY
Information Technology Contractor @Field Nation
US
INSIGHT ENTERPRISES Inc (August 4 - August 6, 2025)Client: Chase Bank, S Tryon, NCSystem Deployment, installations and system imaging; Chase Bank S Tryon NCARGUS IT SERVICE (July 29 – 31st, 2025)Client: Charlotte, NC 28208 CommercialSmart hands and feet for troubleshooting network devicesTHRIVE NETWORKS (February 17 - 21, 2025)Client: Toyota Gastonia NC.Scope: Upgrade RAM in Desktop Computers.Executed PC deployment and installation tasks effectively.THROTTLENET (February 24 - 28, 2025)Client: Liaison Charlotte, NC 28273 US Commercial.Tier 1/2 Technical Support/Liaison Functionality with Remote Service DeskINSIGHT ENTERPRISES Inc (March 20 – April 4, 2025)Client: IHG.On-site Tech Support Hotel key cutover / Rack & stack IoT device + workstations setupHEMMERSBACH US (May 28 – June 6, 2025)Client: HPDAYSCHARLOTTE, NC HP/Weekly Onsite Break and Fix Field Service SupportInstalled and configured point-of-sale systems.SHI - CORP SERVICES (June 23 – 27, 2025)Client: LPL Fort Mill Scope: Desk Setups and workstation installations.SAIT SERVICES, INC.PC Deployment and installations; Bank of America; Contract (Oct 17th — Nov 14th 2023)F2ONSITE.60 R949XD Servers Memory Upgrade; AT & T Data Center, Kings Mountain NC; Contract (Sept 26th — Oct 3rd 2023)F2ONSITE.Server CPU Replacement and Memory Upgrade; DISH Manufacturing Spartanburg SC; Contract (July 24th — August 4th 2023)ESSENTIAL ENTERPRISE SOLUTIONSBMO Command Center Agent; Bank of the west/ Harris bank; Contract (August 15th — Sept 15th 2023)Bank conversion/pc migration project, providing remote backend support to onsite deployment technicians, perform various validations/scripted activities, Daily report of deployed assets and documented onsite issues.ESSENTIAL ENTERPRISE SOLUTIONS,PC Deployment and Server memory upgrade; TD Bank Morganton; Contract (Jan — Jan 2023)PEAK SYSTEMS INCPC Deployment and Validations; State Employee Credit Union Contract (August 22nd — Nov 21st 2022
EDUCATION
Ambrose Alli University
Bachelor's Degree, Political Science and Government
National Institute of Information Technology
Network Engineering
IIHT International Institution of Hardware Technology
Diploma Course In Hardware Engineering, Computer Hardware Engineering
ABOUT EMMANUEL EKPENKHIO
I am a fully committed, knowledgeable and confident technical support worker who possess the necessary skills, qualities and experienced, Strong troubleshooting skills with ability to find solutions where there may be limited information about the problem or how to find the root of the issue. I can prioritize a large workload; I take great pride in the work I carried out as a technical support specialist; I believe the problem-solving capabilities the communication and interpersonal skills and the attention to detail I possess will ensure I make a fast and immediate impact within this role. I work very well as part of a team, and I have strong customer focus capabilities that ensure the work I always provides timely and knowledgeable support that helps my clients, callers and customers achieved their objectives.Majored in Electronics and Computer Engineering, troubleshooting, installation, IT Support Engineering other urgent ICT needs. Services and repairs all brand of laptops, desktop computers, Mobile Phones, and network telecommunications.
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