Chandrian Holmes
Technical Solutions Consultant @Field Nation
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WORK HISTORY
Technical Solutions Consultant @Field Nation
Atlanta, GA, US
Execute end-to-end installation and testing on POS terminals• Install and configure EMV devices• Troubleshoot, diagnose and repair POS software and connectivity issues• Assist with the updates and execution of Runbooks for onsite rollouts and deployments• Conduct diurnal conference calls to analyze preparation of service requests and project risk • Organize teams based on project need and technical expertise • Generate service documents and test reports for review with clients and support teams • Host interactive sessions with Support Technicians on installs, upgrades, repairs and outages of Point of Sales (POS) systems, ATMs, VOIP and network infrastructure for commercial clients• Supported VOIP conversion projects and assist with testing IVR
EDUCATION
Software Testing Support, Inc
Certificate
New Horizons Atlanta
Certificate - 20761 Querying Data with Transact SQL
Scrum Alliance
Certification
Savannah State University
Bachelor of Science
New Horizons Atlanta
Certificate - 20762 Developing SQL Databases
ABOUT CHANDRIAN HOLMES
Certified Software Tester and Certified Scrum Master with a thorough knowledge of Agile methodology and extensive experience in various innovative technology environments. Most recent responsibilities include providing and managing resources for technical rollouts, identifying the goals of each project and consulting with Program Managers to ensure rollout completion. Currently open to expanding my experience in one of the following fields: Data, Quality Assurance, Business Analysis or Project Management.
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