Paul M. Grinnell

Independent Contractor @Fieldsolutions

Douglas, AK, US
MOBILE NUMBERS
+12•••••••80

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WORK HISTORY

May 2013 — Present

Independent Contractor @Fieldsolutions

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US

Troubleshoot, repair, replace and install or remove electronics such as routers, switches, printers, copiers, cables, POS, Desktop PC\'s, Cash drawers, Handheld scanning devices, Debit/Credit machines

EDUCATION

1989 — 1990

Lansing Community College

Two Years of study, Hotel and Food Service Management

1987 — 1989

Lawrence Technological University

Two years of study, Architecture

1990 — 1992

Northwood University

Two years of study in Business Administration and Management

SKILLS

B2cTravel ManagementProduct MarketingHrisWeb Project ManagementHospitality ManagementSupervising StaffProgram ManagementSolution SellingProblem SolvingMarketing CommunicationsAdvertisingMultimedia Project ManagementNegotiationSalesforce.comGuest SatisfactionEvent ManagementStaff TrainingB2bCustomer RelationsCustomer SatisfactionNew Business DevelopmentTelecommunicationsAlcoholic BeveragesConsultative SellingContent ManagementBudgetingManagementTeam BuildingHospitality IndustryHuman ResourcesResponsible Service of AlcoholLeadershipCrmDigital MediaMicrosoft OfficeSaasStreaming MediaTeam LeadershipWine Knowledge

ABOUT PAUL M. GRINNELL

A dynamic team leader with over 20 years experience in technical communications, customer management and customer service, with a proven reputation for bridging the gap between technology and business. I am a dynamic leader and creative thinker with a flair for making difficult concepts easy to understand. I have worked with teams of technical, outsourced and managed service professionals to continuously drive revenue, develop strategy, execute and deliver products and services with excellence.Technology Expertise:Human Resources Information Systems (HRIS) and Customer Relationship Management (CRM):Sage, SalesForce, Kronos, NetSuites, Microsoft Dynamics, PeopleSoft, SeibelMicrosoft Applications:Project, Access, Outlook, Word, Excel, PowerPoint, Publisher, Visio, Silverlight, Windows Media PlayerExperience with Streaming Media technologies and Content Delivery Networks (CDN)

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